Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from keepitpet.com (the “Site”).

Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we collect information about individual web pages or products you view, websites or search terms that referred you to the Site, and how you interact with the Site. This automatically collected information is referred to as “Device Information.”

We collect Device Information through:

• Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. Learn more about cookies at All About Cookies.
• Log Files: Track actions on the Site, including IP address, browser type, ISP, referring/exit pages, and timestamps.
• Web Beacons, Tags, and Pixels: Electronic files used to track navigation.

When you make or attempt a purchase, we collect your name, billing and shipping address, payment information (including credit card details), email, and phone number. This is referred to as “Order Information.”

“Personal Information,” as used in this Privacy Policy, includes both Device Information and Order Information.

How Do We Use Your Personal Information?
We use Order Information to process and fulfill orders, including payment processing, shipping arrangements, and sending invoices or order confirmations. It is also used to communicate with you, screen orders for potential risk or fraud, and provide updates or promotions in line with your preferences.

Device Information is used to screen for potential risk or fraud (particularly using IP addresses), improve and optimize the Site, and assess the success of marketing campaigns.

Sharing Your Personal Information
We share your Personal Information with third parties to help us operate effectively. For example:

• Shopify: Our e-commerce platform. Read their privacy policy here.
• Google Analytics: Helps us understand customer interactions. Learn more here or opt-out here.

Additionally, we may share your information to comply with applicable laws, respond to lawful requests, or protect our legal rights.

Behavioral Advertising
We use your Personal Information to deliver targeted ads that may interest you. Learn more about targeted advertising:

• Facebook Ads Preferences
• Google Ads Settings
• Bing Ads Settings

You can also opt out through the Digital Advertising Alliance.

Do Not Track
Our Site does not alter its data collection practices when a “Do Not Track” signal is detected.

Your Rights
European residents can access, correct, update, or delete personal information by contacting us at info@keepitpet.com. Your data may be transferred outside Europe, including to the United States and Canada. California residents may request that their personal information is not sold by emailing info@keepitpet.com. Once opted out, your data will not be sold unless authorized.

Data Retention
Order Information is retained for record-keeping unless you request its deletion. Contact us at info@keepitpet.com for such requests.

Changes
We may update this Privacy Policy periodically to reflect changes in practices or legal requirements. Please review it regularly.

Minors
The Site is not intended for individuals under the age of 18.

Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us at info@keepitpet.com.